Bad Product Matching and Packing
October 21, 2021
These inserts are actually 22 inches, as clearly marked on the plastic packing. The pillowcases they are advertised to fit are 20 inches. Of course they do not fit into the pillowcases. I ordered the pillowcases and inserts together and received a phone call and an email that the inserts were delayed. I said I would wait for both together. Immediately the next day the pillowcases and the wrong inserts were shipped together.
The inserts will not go in the pillowcases. There was no return label. I read that I would have to contact FinnStyle for a return label and the cost of the return postage would be deduced from my refund. I was so annoyed that I decided to write off the loss and forget FinnStyle.